Question 1

What is Otter Tail's ticker symbol?

Accepted Answer

OTTR

Question 2

On what stock exchange is OTTR traded?

Accepted Answer

The Nasdaq Global Select Market.

Question 3

Does Otter Tail Corporation pay a common stock dividend?

Accepted Answer

Otter Tail has paid quarterly dividends without interruption since 1938.

Question 4

Who is the Corporation's transfer agent?

Accepted Answer

EQ Shareowner Services. Their contact information is as follows:    Address: P.O. Box 64854 St. Paul, MN 55164 Phone: 866-605-8638 Website: www.shareowneronline.com If you call EQ, please have your EQ account number available. Customer Service Representatives are available from 7 AM to 7 PM CST, Monday through Friday. An automated voice response system is available 24 hours a day, 7 days a week.

Question 5

How do I find out information about my account?

Accepted Answer

Contact our transfer agent, EQ Shareowner Services.    Phone: 866-605-8638 Website: www.shareowneronline.com

Question 6

Can I purchase shares directly from Otter Tail?

Accepted Answer

Yes. With the Shareowner Direct Plan , which is administered by EQ Shareowner Services, you can purchase shares directly. It's easy and all brokerage fees for purchases are paid by Otter Tail. The minimum initial investment is $250. To enroll in the plan online, please go to www.shareowneronline.com . If you would like additional information about the plan, please contact the company or EQ Shareowner Services. Contact information can be found under "How do I find information about my account?" noted above.

Question 7

Does the Corporation offer a dividend reinvestment plan?

Accepted Answer

Otter Tail Corporation shareholders are eligible to enroll in the Automatic Dividend Reinvestment and Share Purchase Plan. Shareholders can make optional cash investments with a minimum investment of $10 and a maximum of $150,000 on an annual basis. If you would like additional information about joining the plan, please contact the company or EQ Shareowner Services. Contact information can be found under "How do I find information about my account?" noted above.

Question 8

How do I enroll in the dividend reinvestment plan?

Accepted Answer

You must hold your shares in registered form with the Corporation to join the Plan and complete the reinvestment portion of the account authorization form. To enroll in the plan online, please go to www.shareowneronline.com .

Question 9

How do I transfer my shares?

Accepted Answer

To transfer shares, EQ requires a completed Stock Power Form. For questions regarding transfer requirements, documentation, or processing, please contact EQ Shareowner Services directly. If you are mailing a stock certificate, EQ recommends insuring your package for 5% of the face value to avoid replacement costs. Required documents may be sent to: Postal Mail EQ Shareowner Services P.O. Box 64854 St. Paul, MN 55164 Courier EQ Shareowner Services 1110 Centre Pointe Curve, Suite 101 MAC N9173-010 Mendota Heights, MN 55120

Question 10

What do I do about lost or stolen stock certificates?

Accepted Answer

As soon as the certificate is determined to be missing, please contact EQ Shareowner Services. Their contact information is listed under "How do I find information about my account?" noted above. Replacing the certificate will require an Indemnity bond. The cost of the bond carries a $75 processing fee and can run up to 5% of the current market value of the shares being replaced. Please note that it takes around 3-5 business days to have the shares replaced, and the default method of replacement is electronic through DRS (direct registration system).

Question 11

How do I calculate my tax basis?

Accepted Answer

During tax time, shareholders are burdened with calculating their cost basis in order to report their capital gains to the IRS. This can be a very difficult and time-consuming process even for professional tax preparers. There is an easier way. Otter Tail Corporation has partnered with NetWorth Services to provide you access to the NetBasis Cost Basis system. The NetBasis system will automatically calculate your cost basis including any shares you acquired through dividend reinvestment or stock splits. Calculate your cost basis quickly and easily. To use the NetBasis system, you will need: Your purchase or acquisition dates Your number of shares acquired and sold Your sale dates Within seconds, you will have your cost basis, gain/loss and sale proceeds as well as the current status of your investment. The NetBasis system will also provide you with supporting documentation for your records. To access the NetBasis system, please select the link on this page to go directly to the site. Please note that there is a transaction fee to use this service which is posted on the NetBasis website. If you have any questions or problems using the NetBasis system, please call the 24/7 Customer Care Call Center at 1-888-80-BASIS (1-888-802-2747) or use the live Web Chat Service located on the Help button once you have logged in to the system. For Otter Tail Corporation employees who are enrolled in the company's ESPP plan, please note that this service would not be applicable. You will need to use the price information that was sent to you with your statements to calculate your cost basis.

Question 12

How can I access shareholder forms?

Accepted Answer

Current shareholder forms can be found here: www.shareowneronline.com

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